Frequently Asked Questions
Policies & FAQ
To help preserve the quiet elegance and welcoming atmosphere our guests have cherished for decades, we kindly ask you to review the following policies. Should you have any questions, we are always happy to assist.
Frequently Asked Questions
Policies & FAQ
To help preserve the quiet elegance and welcoming atmosphere our guests have cherished for decades, we kindly ask you to review the following policies. Should you have any questions, we are always happy to assist.
Pets
We are home to two golden retrievers, Morgan and Bentley, who reside at the Inn. To ensure their comfort—and that of our guests—we do not allow pets on the property. We kindly ask that all service animals be verified with us prior to arrival at the hotel, restaurant, or gallery.
Children
In keeping with the quiet and refined nature of the Inn, we are not typically able to accommodate children under the age of 12. Thank you for your understanding
Cell Phones
To maintain a peaceful, old-world atmosphere, we kindly ask guests to refrain from speaking on cell phones in any public areas of the property.
Groups & Private Events
We do not host large groups, weddings, or private events, as our property is best suited for individual stays and quiet escapes. Occasionally, exceptions may be made—please inquire directly.
Dining
Dress Code at The Terrace
The Terrace is a fine dining environment with an atmosphere of relaxed elegance.
- Jackets are preferred for gentlemen, though not required.
- A selection of jackets is available upon request.
- Beachwear—including flip flops, shorts, and t-shirts—is not permitted.
- Collared shirts, slacks, dresses, and business attire are encouraged.
- Hats are welcome for women only.
If you have any questions about what is appropriate, our team is happy to assist.
FAQ
Reservations & Policies
Do you have a minimum number of nights for booking?
During the off-season, we do not require a minimum stay. Our in-season period requires a two-night minimum, and our high season entails a three-night minimum. However, we always welcome inquiries—please call us directly at (508) 627-4751 to discuss availability.
What is your cancellation policy?
Reservations are guaranteed by a deposit. Cancellations made 30 days or more prior to arrival will receive a refund of the deposit; a 5% service charge applies to all cancellations. Cancellations made within 30 days of arrival are non-refundable.
In the event of an early departure, any unused portion of the reservation will be refunded only if the room is rebooked for the remainder of the originally reserved stay.
If you wish to purchase travel insurance, please visit www.insuremytrip.com.
Are you open year-round?
Yes, we are delighted to welcome guests year round.
Are gift certificates available?
Yes, gift certificates are available for purchase. To arrange a thoughtful gift for a future guest, please contact us at (508) 627-4751 .
Arrival & Departure
What is the check-in and check-out time?
We invite you to check in beginning at 1:00 PM, and our check-out time is 11:00 AM. If you require arrangements for your arrival or departure, please call us at (508) 627-4751 .
How far is the Inn from the ferry terminal or airport?
The Inn is conveniently located just 10 to 15 minutes from both ferry terminals, as well as the airport. If you need travel advice or directions, feel free to call us at (508) 627-4751 .
Is there an elevator or assistance with luggage?
We do not have an elevator within our historic property; however, we are pleased to offer full assistance with your luggage upon your arrival and departure. Additionally, we have ground-floor rooms available in two of our four buildings, which are ideal for guests with mobility preferences. To request one of our ground-floor accommodations, please call us at (508) 627-4751 .
Do you have parking available on-site?
Guests may utilize the convenient town overnight parking lot located directly across the street. We also offer our own private parking area, located just a four-minute walk from the Inn, though availability is limited. For parking details and availability, please reach out to us at (508) 627-4751 .
Rooms & Amenities
Are the rooms equipped with televisions or minibars?
Each of our rooms is equipped with a television featuring a full cable package for your entertainment. While the rooms do not feature minibars, please call us at (508) 627-4751 if you require any specific amenities during your stay.
Is there Wi-Fi available throughout the property?
Yes, complimentary Wi-Fi is available throughout the entire property for your convenience.
Can I request a specific room or suite?
We highly encourage it! Each of our 19 rooms is uniquely adorned with fine art and antiques, offering a distinct and memorable experience. We would be delighted to assist you in selecting the perfect space for your preferences. Please call us at (508) 627-4751 to find and reserve your ideal room.
Dining & Food
Is breakfast included with my stay?
While breakfast is not included in the room rate, we do offer a wonderful à la carte breakfast exclusively for our Inn guests, served from 8:00 AM to 10:00 AM.
Do you offer room service?
We do not offer traditional room service; however, guests are warmly invited to enjoy beverages such as cocktails, coffee, or tea—anywhere throughout our beautiful property.
Do you accommodate dietary restrictions at The Terrace?
Absolutely. We are more than happy to accommodate dietary restrictions at The Terrace. To inform us of your specific needs in advance, please contact the restaurant directly by calling (508) 627-6227.
Experiences & Special Requests
Can you assist with special requests or surprises for my stay?
Certainly. We take pride in crafting unforgettable experiences for our guests and are delighted to assist with special requests or romantic surprises. Please call us at (508) 627-4751 so we may help plan the perfect moment for your arrival.
What should I pack for a stay on Martha’s Vineyard?
Packing for the Vineyard is entirely season dependent. We recommend preparing for classic New England weather, which brings brisk, very cold winters, bright springs, beautifully sunny summers, and crisp, chilly autumns. If you would like a local’s perspective on the current forecast before you pack, please call us at (508) 627-4751 .